Administrative & Scheduling Support
Calendars, inboxes and daily coordination handled remotely.
- Calendar and meeting coordination
- Inbox triage and follow-up
- Task and deadline tracking
Remote operations & IT
The digital backbone of your business, run remotely
Practical operational and IT support for businesses that need an experienced partner to keep people, tools and processes working together.
Less operational drag
Recurring admin, approvals and follow-ups stay visible and moving without living in your inbox.
Cleaner digital systems
Users, permissions, files and procedures are organized so your team can work with confidence.
A reliable support layer
Day-to-day account, device and access issues get handled remotely before they become blockers.
What I can take off your plate
Remote support across your people, tools and processes
Get consistent coverage for the operational work that keeps a business running, without adding a full internal department.
Digital Employee Onboarding
New hires set up with the right accounts and access on day one.
- Account and license provisioning
- Access and permission setup
- Onboarding checklists
Microsoft 365 & SharePoint Administration
Your workspace kept organized, secure and easy to use.
- User and group management
- SharePoint sites and libraries
- Permissions and file structure
Workflow Automation & Process Improvement
Repetitive internal processes documented, streamlined and automated.
- Approval and request flows
- Reminders and status updates
- Data entry removal
Vendor Coordination & Tracking
Suppliers, contractors and service providers tracked in one place.
- Vendor records and contacts
- Order and service tracking
- Follow-up on open items
Budget & Expense Tracking
Spending recorded, categorized and reported on a set rhythm.
- Expense logging and categories
- Recurring cost tracking
- Simple monthly reporting
Documentation & SOP Management
How your business works, written down and kept current.
- Standard operating procedures
- Process and system documentation
- Version and review cycles
Remote IT Troubleshooting & User Support
Day-to-day technical issues resolved without an in-house IT desk.
- Account, device and access issues
- Software setup and fixes
- First-line user support
A calmer operating rhythm
Support that follows the work from request to resolution
We document the way your business works, establish clear ownership and improve the recurring processes that create friction.
- Map the current process and tools
- Set up the right access, owners and handoffs
- Track recurring work and open issues
- Improve the process as your business changes
How ops work gets handled
Recurring work in, automated where it makes sense, overseen by a human
Recurring processes
Data entry
Reminders
Approvals
Follow-ups
Reporting
Onboarding steps
Automated where it fits
Rules-based, repeatable steps run themselves: data entry, reminders, status updates and handoffs.
Overseen by a human
Judgement calls, exceptions, vendor conversations and user support stay with a person who owns the outcome.
Operations and IT toolkit
Support across the tools your team already uses
26 tools · 8 categories
01
Microsoft 365
TeamsSharePointOutlookWord, Excel, PowerPoint adminUser & licence admin
02
Google Workspace
Gmail adminDrive & Shared drivesGroups & policies
03
Operating Systems
Windows supportmacOS supportDevice setup
04
Remote Support
TeamViewerAnyDeskQuick Assist
05
Networking & Troubleshooting
Wi-Fi & connectivityDNS & IP basicsPrinter & peripheral issues
06
Helpdesk & Ticketing
Ticket triageSLA trackingEscalation paths
07
Access & Passwords
Password managersMFA setupJoiner, mover, leaver access
08
IT Security Fundamentals
Phishing awarenessBackup & recovery basicsLeast-privilege access
Early partner pricingBook a Discovery CallBook a Discovery Call
A practical level of coverage for every stage
Choose a steady support layer or a broader operations partner as your needs grow.
Approximate pricing shown for convenience, final invoices are in USD.
FOUNDATION
A steady set of hands on daily admin, scheduling and Microsoft 365.
$599/month
$250 setup
About 10 hours per week
Scope includes
- Admin and scheduling support
- Microsoft 365 support
- Basic SharePoint organization
Automation included
- Light automation for reminders and simple notifications
PopularBook a Discovery Call
GROWTH
More coverage across onboarding, vendors and spend tracking.
$999/month
$450 setup
About 20 hours per week
Scope includes
- Everything in Foundation
- Onboarding workflows
- Vendor coordination
- Budget and expense tracking
Automation included
- Workflow automation for recurring processes
COMPLETE PARTNER
Full ownership of your digital operations, documentation and IT admin.
$1,699/month
$750 setup
About 30 hours per week
Scope includes
- Everything in Growth
- SOP ownership and documentation
- Proactive process improvement
Automation included
- Custom automation build out
Keep the business moving
Tell us where your team is losing time, and we will help you decide what to fix, automate or hand off.
Book a Discovery CallFavourAI
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