Remote operations & IT

The digital backbone of your business, run remotely

Practical operational and IT support for businesses that need an experienced partner to keep people, tools and processes working together.

Book a Discovery CallTell us what you need

Less operational drag

Recurring admin, approvals and follow-ups stay visible and moving without living in your inbox.

Cleaner digital systems

Users, permissions, files and procedures are organized so your team can work with confidence.

A reliable support layer

Day-to-day account, device and access issues get handled remotely before they become blockers.

What I can take off your plate

Remote support across your people, tools and processes

Get consistent coverage for the operational work that keeps a business running, without adding a full internal department.

Administrative & Scheduling Support

Calendars, inboxes and daily coordination handled remotely.

  • Calendar and meeting coordination
  • Inbox triage and follow-up
  • Task and deadline tracking

1 / 8 · Administrative & Scheduling Support

A calmer operating rhythm

Support that follows the work from request to resolution

We document the way your business works, establish clear ownership and improve the recurring processes that create friction.

This layer pairs with our AI automation work: when automation handles repetitive digital tasks, this support covers the people, systems and admin around them.

  • Map the current process and tools
  • Set up the right access, owners and handoffs
  • Track recurring work and open issues
  • Improve the process as your business changes
Live IT simulator

Watch an agent get set up, or locked out, in seconds

Jordan Vance

New buyer's agent · Broker approves new hire in the onboarding form

  1. 1

    Business email created

    jordan@bayshorerealty.com with team groups and shared calendar

  2. 2

    MFA and device rules on

    Authenticator enrolled, phone and laptop policy applied

  3. 3

    CRM and MLS access requested

    CRM seat assigned, MLS board request sent with documents

  4. 4

    Shared drives connected

    Listings, contracts and marketing folders with the right permissions

  5. 5

    Welcome kit delivered

    Day-one checklist, SOPs and who-to-ask contacts emailed

Press Run it to watch the checklist complete itself.

Sample names and data. Real setups follow your tools and policies.

Operations and IT toolkit

Support across the tools your team already uses

26 tools · 8 categories
01
Microsoft 365
TeamsSharePointOutlookWord, Excel, PowerPoint adminUser & licence admin
02
Google Workspace
Gmail adminDrive & Shared drivesGroups & policies
03
Operating Systems
Windows supportmacOS supportDevice setup
04
Remote Support
TeamViewerAnyDeskQuick Assist
05
Networking & Troubleshooting
Wi-Fi & connectivityDNS & IP basicsPrinter & peripheral issues
06
Helpdesk & Ticketing
Ticket triageSLA trackingEscalation paths
07
Access & Passwords
Password managersMFA setupJoiner, mover, leaver access
08
IT Security Fundamentals
Phishing awarenessBackup & recovery basicsLeast-privilege access
Operations support packages

A practical level of coverage for every stage

Choose a steady support layer or a broader operations partner as your needs grow.

Approximate pricing shown for convenience, final invoices are in USD.

FOUNDATION

A steady set of hands on daily admin, scheduling and Microsoft 365.

$399/month
$150 setup
About 10 hours per week
Scope includes
  • Admin and scheduling support
  • Microsoft 365 support
  • Basic SharePoint organization
Automation included
  • Light automation for reminders and simple notifications
Book a Discovery Call
Popular
GROWTH

More coverage across onboarding, vendors and spend tracking.

$699/month
$300 setup
About 20 hours per week
Scope includes
  • Everything in Foundation
  • Onboarding workflows
  • Vendor coordination
  • Budget and expense tracking
Automation included
  • Workflow automation for recurring processes
Book a Discovery Call
COMPLETE PARTNER

Full ownership of your digital operations, documentation and IT admin.

$1,199/month
$500 setup
About 30 hours per week
Scope includes
  • Everything in Growth
  • SOP ownership and documentation
  • Proactive process improvement
Automation included
  • Custom automation build out
Book a Discovery Call

Keep the business moving

Tell us where your team is losing time, and we will help you decide what to fix, automate or hand off.

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